Client Case Studies

We have significant and recent project experience across our range of business consulting services, as highlighted by the following examples:

• Significantly restructured the Australian people management (HR) function of a global professional services firm, as part of a large scale merger and integration initiative.
• Lead the implementation of two complex CRM (Siebel) implementations, covering the entire system development life cycle, within the Business Sales division of a large Telecommunications company.
• Assisted a leading Financial Services institution in the design and implemention of a business transformation program within one particular shared services function, to significantly improve internal customer service, process and system efficiency and overall staff satisfaction.
• Managed the entire change leadership programs for three large SAP implementations, including a leading international Metal and Mining company, a State Public Sector organisation and Australia's largest Telecommunications provider.
• Designed and implemented a large-scale cultural change program for Australia's leading Consumer Healthcare company - including the fundamental redesign of critical HRM processes to support strategic business transformation goals.
• Established and managed a leading-edge employee learning and development function within the AUST/NZ affiliate of a global pharmaceutical company - including the provision of internal consulting (OD) services to various business units.
• Managed a business improvement program for a large manufacturing client that delivered significant cost reductions and productivity improvements, whilst providing the foundation for the enterprise-wide implementation of TQM.

Please contact us at NLP Corporate for further detail and additional qualifications regarding our business consulting experience and range of service offerings.